Gem Soul Healing is committed to protecting the privacy of everyone who visits this website or works with me. This policy explains what personal information I collect, how I use it, and how I keep it safe.

 

Information I Collect

 

When you book a session

• Full name

• Email address

• Phone number (optional)

• Payment information (processed securely through Wix Payments — I do not store card details)

• Session preferences and any relevant health or wellness information shared through your intake form

 

When you complete an intake form

• What is bringing you to this session

• Any physical conditions, injuries, or recent medical history you choose to share

• Any emotional or life circumstances you choose to share

• Whether you have received Reiki before

• Any other information you voluntarily provide

 

When you sign up for the newsletter

• First name

• Email address

 

When you visit the website

• Anonymous usage data collected through website analytics (pages visited, time on site, general location). This data is aggregated and does not identify you personally.

 

How I Use Your Information

• To confirm and manage your bookings

• To prepare for and personalize your sessions

• To communicate with you about your appointments

• To send the newsletter if you have opted in (you may unsubscribe at any time)

• To improve the website and services offered

• To comply with legal obligations

 

How I Store and Protect Your Information

Your personal information is stored securely through the platforms used to manage bookings and communications. I do not sell, rent, or share your personal information with third parties for marketing purposes.

 

Health and wellness information shared through intake forms is treated with the highest level of confidentiality. This information is used solely to support your sessions and is never shared without your explicit consent, except where required by law.

 

Your Rights

• You have the right to access the personal information I hold about you

• You have the right to request correction of inaccurate information

• You have the right to request deletion of your personal information, subject to legal obligations

• You have the right to opt out of newsletter communications at any time using the unsubscribe link in any email

 

To exercise any of these rights, please contact hello@gemsoulhealing.com.

 

Third-Party Services

This website uses the following third-party services which have their own privacy policies:

• Wix — website hosting and booking management (wix.com/privacy)

• Wix Payments — payment processing

• Zoom — virtual session platform (zoom.us/privacy)

 

Cookies

This website may use cookies to improve your browsing experience. You can adjust your browser settings to decline cookies if you prefer. Some features of the website may not function properly if cookies are disabled.

 

Changes to This Policy

This privacy policy may be updated from time to time. Continued use of this website after any changes constitutes acceptance of the updated policy.

 

Contact

If you have any questions about this privacy policy, please contact hello@gemsoulhealing.com.